Low voltage triggers protection and stops discharging.
The protection board malfunctions or is damaged.
Incorrect wiring or line interruption.
2. Why can't the battery be fully charged when charging?
The charger is faulty or the wiring is incorrect.
The protection status has not been lifted.
3. How to deal with faults in the protection board?
The charger is faulty or the wiring is incorrect.
The protection status has not been lifted.
Use a multimeter to test the battery voltage and the output of the protection IC.
4. May I ask if samples are supported?
Welcome to purchase samples. The sample fee will be refunded based on the future cooperation situation.
5. What are your payment terms?
We accept telegraphic transfer and cash payment, etc. Everything can be negotiated. Available payment methods: Visa, MasterCard, T/T, PayPal, Apple Pay, Google Pay, GC real-time bank transfer, RMB.
6. Regarding logistics
You can choose your own logistics method, and the freight will be automatically converted, or you can use the logistics method we recommend.