Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer of energy storage systems, established since 1998 with extensive production facilities.
Do you provide OEM & ODM services?
Yes, we support both OEM and ODM services, subject to a minimum order quantity requirement.
How are the battery products shipped?
We work with long-term professional forwarders specialized in battery shipments to ensure safe delivery by sea or air.
What is the warranty period for your products?
Our standard warranty ranges from 3 to 10 years depending on the specific product configuration and application.
What makes your energy storage systems stand out?
We specialize in the full integration of PCS, Battery PACK, BMS, EMS, and heating systems, ensuring seamless compatibility and high performance.
How do you handle after-sales service?
We have a team of 50 professional engineers providing 1-on-1 assistance. Remote support and on-site service are available as needed to resolve any issues.
Volt Power
